In a typical library ILL is managed by a designated staff. The ILL notifications sent to staff should be sent to specific email adresses (a general one for all branches, or different adresses depending on the branch managing the request) If I understand well this is not the behavior of "ILLDefaultStaffEmail" syspref, which Koha uses only as a fallback in the absence of a library address.
Have you seen the email address on the library configuration page?
Mmmm not sure. There is a specific ILL email for libraries ?
Created attachment 178013 [details] ill_staff_email (In reply to Mathieu Saby from comment #2) > Mmmm not sure. There is a specific ILL email for libraries ? There is a "ILL staff email" input shown when editing a library. Only shows if ILLModule is enabled.
Oh now I see... "ILL staff email:" That was the idea behind this bug, so we can close it
(In reply to Mathieu Saby from comment #4) > Oh now I see... > "ILL staff email:" > > That was the idea behind this bug, so we can close it Yes, that's what I meant :)