Bug 39743 - Request: items without RFID tags should display as "no RFID"
Summary: Request: items without RFID tags should display as "no RFID"
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: 24.11
Hardware: All All
: P5 - low new feature
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-04-24 20:08 UTC by Tara
Modified: 2025-04-29 13:42 UTC (History)
3 users (show)

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Description Tara 2025-04-24 20:08:44 UTC
Envisionware Stafflink doesn't display an error message when an item lacks an RFID tag. It simply stays blank--which is exactly the way it looks if it's not working. As circulation desk staff, I need a reliable way to know whether the blank display is a software malfunction or reflects a lack of RFID tag, so I can process material efficiently and respect patrons' time.

It would be helpful to have a displayed error message in Stafflink, of course. Failing that, it would be helpful for items in Koha to have an RFID yes/no attribute, or display some kind of a "no RFID" message.
Comment 1 Katrin Fischer 2025-04-24 20:24:24 UTC
Hi Tara, I believe you have to report this to Envisionware Stafflink support to look into. Currently Koha doesn't have any code relating to RFID tags.
Comment 2 Nick Clemens (kidclamp) 2025-04-29 13:42:53 UTC
Hi Tara,

I am not sure this can be solved in Koha.

If you are scanning an item on an RFID pad - does it know there is an item if there is no RFID tag? 

I am not sure how Koha would identify the item you are trying to scan to show the RFID yes/no info if it was stored, as we won't be able to lookup the item.

If you open a ticket with your support vendor (ByWater) we can look into options here.

-Nick