Bug 39942 - Hold found (item is waiting and in transit) is ambiguous
Summary: Hold found (item is waiting and in transit) is ambiguous
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Templates (show other bugs)
Version: Main
Hardware: All All
: P5 - low normal
Assignee: Owen Leonard
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-05-20 10:21 UTC by Anneli Österman
Modified: 2025-07-01 19:39 UTC (History)
1 user (show)

See Also:
GIT URL:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:


Attachments
Screenshot of the transfer dialogue (24.04 KB, image/png)
2025-05-20 10:21 UTC, Anneli Österman
Details

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Description Anneli Österman 2025-05-20 10:21:08 UTC
Created attachment 182655 [details]
Screenshot of the transfer dialogue

When you try to transfer an item that is trapped to a hold and in transfer to another branch (to the pickup location) you will get a dialogue box that says 

Hold found (item is waiting and in transit)

https://gitlab.com/koha-community/Koha/-/blob/main/koha-tmpl/intranet-tmpl/prog/en/modules/circ/branchtransfers.tt#L81

This is confusing because item/hold cannot be waiting AND in transit at the same time. And the hold is actually not yet waiting in this stage.

Should this be changed to a more accurate form? Something like:

Hold found (item is in transit to the pickup location)
Comment 1 mteal 2025-06-24 18:43:40 UTC
Comment on attachment 182655 [details]
Screenshot of the transfer dialogue

We had a similar report from staff that when checked in, an item was in transit from branch A to branch B and also waiting at branch B for a hold. The holdings table showed both statuses. Ended up having to check the item in a couple of more times to get it to get back to the correct single status. Have not been able to replicate.
Comment 2 mteal 2025-07-01 19:39:25 UTC
(In reply to mteal from comment #1)
> Comment on attachment 182655 [details]
> Screenshot of the transfer dialogue
> 
> We had a similar report from staff that when checked in, an item was in
> transit from branch A to branch B and also waiting at branch B for a hold.
> The holdings table showed both statuses. Ended up having to check the item
> in a couple of more times to get it to get back to the correct single
> status. Have not been able to replicate.

clarification - it's showing as Transit pending & Waiting.