Bug 40162 - Point of Sale receipt option for email to include patron lookup for email address value
Summary: Point of Sale receipt option for email to include patron lookup for email add...
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Point of Sale (show other bugs)
Version: unspecified
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2025-06-18 13:26 UTC by Hannah Dunne-Howrie
Modified: 2025-06-18 13:26 UTC (History)
1 user (show)

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Description Hannah Dunne-Howrie 2025-06-18 13:26:58 UTC
The Point of Sale receipt option to send to an email address is very useful. However, quite often the customer is already a registered user so an extra step for staff to manually type in the customer's email address when this information is already in the system. Staff would like to see a 'patron lookup' option for emailing a receipt in POS so they can find the user and attach with their email address field values to send the email to the customer.

I can see some potential complications with this one personally as email addresses can be across multiple fields but as it is a popular one with our staff I have promised to raise a bugzilla for this enhancement suggestion. 

The workaround remains for the bill to be created on the customers account instead for which it is then easy to mail them a receipt from the transactions tab in their patron record.