Would be nice if there were a way for patrons to say they would rather be notified of things via the phone. A checkbox or something on the patron record so that when messages appear (like a hold message) on the circ screen so that the staff see that this person wants a phone call.
Is that the same as or related to Bug 11879?
Bug 11879 - Add a new borrower field : main contact method.
*** This bug has been marked as a duplicate of bug 11879 ***