Bug 1886 - Managing Suggestions - keep patron updated on process
Summary: Managing Suggestions - keep patron updated on process
Status: CLOSED DUPLICATE of bug 4211
Alias: None
Product: Koha
Classification: Unclassified
Component: Acquisitions (show other bugs)
Version: Main
Hardware: All All
: P3 enhancement (vote)
Assignee: Henri-Damien LAURENT
QA Contact: Bugs List
URL:
Keywords:
Depends on: 5539 4211 4273
Blocks: 1888
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Reported: 2008-02-25 04:11 UTC by Nicole C. Engard
Modified: 2012-10-26 00:40 UTC (History)
1 user (show)

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Description Chris Cormack 2010-05-21 00:35:45 UTC


---- Reported by nengard@gmail.com 2008-02-25 16:11:47 ----

Along with enhancement request number 1885, it would make sense to keep the patron apprised of the process related to their request.  My public library did something great when I requested a book.  They emailed me to tell me that my request was approved, they emailed me when the book arrived, and they automatically put he book on hold for me so that I could be the first patron to have the book.  As a patron I felt pretty good to be included in the process as my request moved through the system - it also made it feel like I wasn't just being ignored.



--- Bug imported by chris@bigballofwax.co.nz 2010-05-21 00:35 UTC  ---

This bug was previously known as _bug_ 1886 at http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=1886

Actual time not defined. Setting to 0.0
CC member bchurch@ptfs.com does not have an account here

Comment 1 Katrin Fischer 2011-04-25 01:00:14 UTC
Nicole: do you think this is covered by the emails sent to the patron and messages in the patron account? Can this bug be closed?
Comment 2 Nicole C. Engard 2011-04-25 11:38:40 UTC
Cait,

I've never actually seen those messages in action ... if they do what they say they do then yes we can close this :) If you've seen them in action then go ahead and close this.

Nicole
Comment 3 Katrin Fischer 2011-08-15 06:15:23 UTC
Can someone confirm if the mails for suggestion management are working now?
Comment 4 Katrin Fischer 2011-10-26 15:22:34 UTC

*** This bug has been marked as a duplicate of bug 4211 ***