Bug 28849 - Claim Returned should alert at checkout
Summary: Claim Returned should alert at checkout
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: Main
Hardware: All All
: P5 - low normal (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on: 14697
Blocks:
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Reported: 2021-08-12 14:11 UTC by Andrew Fuerste-Henry
Modified: 2023-06-07 12:51 UTC (History)
3 users (show)

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Description Andrew Fuerste-Henry 2021-08-12 14:11:32 UTC
When checking out an item connected to an unresolved claim, we should alert the user just as we do at checkin.

To recreate:
- Set ClaimReturnedLostValue
- set MarkLostItemAsReturned so that claimed items are marked as returned
- check an item out to Patron A
- mark that item claimed
- check the item out to Patron B
- Koha alerts you that it's removed the lost status, but not that there is an unresolved claim
- set MarkLostItemAsReturned so that claimed items are NOT marked as returned
- mark item as claimed on Patron B's account
- check the item out to Patron C
- Koha alerts you that the it's removed the item's lost status and asks if you want to end Patron B's checkout, but does not mention the 2 unresolved claims
- check the item in
- Koha gives a return-claim dialog alert with links to Patron A and Patron B

We should give the same alert at checkout, since that's the moment at which Koha first knows this item has been found.