With the new feature of Item Groups, if a library merges two records together, both having Items with Item Groups attached, the merge will only retain the Item Group on the Kept Record. It would be beneficial to libraries that all item information including groups is retained in a merge. Test: 1. Have a record (A) with 3 items. 2. Create an item group with 2 of these items. 3. Have a second record (B) with 4 items 4. Create an item group with 2 of these items. 5. Merge the two records together keeping record A 6. Results will show that all items are moved over to record A, but the item group from record B, is not there.
We are encountering this bug frequently. This is especially cumbersome when there are item group-level holds on the records. We have been manually reassigning the item groups when there are only a handful of items the records being merged but have had to open tickets to get Bywater's assistance on records with larger numbers of records attached. Sometimes the description of the item group comes over with the item, so on the holdings tab it looks like the items are in an item group, but the item group doesn't exist.