Bug 38369 - Checkout in ILL module should override circulation rules and suspensions
Summary: Checkout in ILL module should override circulation rules and suspensions
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: ILL (show other bugs)
Version: Main
Hardware: All All
: P5 - low normal
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-11-06 08:35 UTC by Mathieu Saby
Modified: 2024-11-06 18:05 UTC (History)
3 users (show)

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Description Mathieu Saby 2024-11-06 08:35:42 UTC
With CirculateILL preference activated, when the ILL module creates an item an tries to check it out to the patron, the checkout is sometimes blocked by circulation rules, overdue loans, or suspensions.

This should not be the case: if we ask for a book from an external library, we won't refuse to check it to the patron because he has an overdue loan...

It is a blocker for the use of ILL module in my library
Comment 1 Ray Delahunty 2024-11-06 18:05:43 UTC
Even worse- the attempt to issue the item using CirculateILL creates the item and adds it to the biblio created by the ILL request (at our site using the FA framework). Then when the issue fails due to circulation rules (or say, the account is blocked), and the problem is resolved (say, by renewing the account), the issue is still prevented. CirculateILL appears to demand its biblio is item-free. (This can also happens if a basket attaches its item to the biblio created by the ILL request). Our site locks down cataloguing access, and circulation staff dealing with the ILL cannot resolve the problem.