Bug 21699 - Allowing circulation Messages to be editable
Summary: Allowing circulation Messages to be editable
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Patrons (show other bugs)
Version: 18.05
Hardware: All All
: P5 - low enhancement with 11 votes (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-10-26 20:06 UTC by Kelly McElligott
Modified: 2021-03-11 15:28 UTC (History)
6 users (show)

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Patch complexity: ---
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Description Kelly McElligott 2018-10-26 20:06:31 UTC
During a Webinar discussion regarding the new placement of the circulation messages appearing in the Patron Detail page.  It was commented by a librarian that it would be nice to have the circulation messages editable. At times libraries need to keep a specific message on a patrons account with the details such as what branch it was written from and the staff member that wrote it, but it would be nice to be able to edit this message.
Comment 1 paxed 2018-10-29 10:51:12 UTC
Brainstorming:

"From what branch" or "who wrote the message", this could be handled with variable substitutions. For example, the text ${BRANCH} in the circulation message would be automatically replaced with the branch where the message was added, and ${USER} with the user (usually staff) name who added the message.
Comment 2 Lisette Scheer 2018-10-30 19:22:35 UTC
We would find this very helpful as well.
Comment 3 Barbara Johnson 2020-10-16 14:34:16 UTC
Being able to edit the messages would be a real timesaver. Sometimes we need to add additional information regarding an issue but since we can't edit the original message we have to create a new one. We can then end up with multiple messages on a patron account.  If the particular patron has a lot of stuff going on we then might end up with messages on different topics interspersed throughout the record.  Or there might be a typo (like a barcode or phone number) in the message and instead of being able to quickly fix it we have to delete the original message and re-input the information.  We'd welcome this functionality.
Comment 4 Amy Muchmore 2021-03-11 15:28:27 UTC
This would be very helpful and a real time saver for circulation staff.